Terms & Conditions
Your privacy matters to us. This policy explains how Southside Plumbing collects, uses, and protects your personal information.
Effective Date: January 1, 2010
Last Updated: April 7, 2026
Applies to: southsideplumbing.com
Table of Contents
- Terms & Conditions
- Acceptance of Terms
- Use License
- Service-Specific Terms
- User-Submitted Content
- SMS / Text Message Program
- Disclaimer of Warranties
- Limitation of Liability
- Accuracy of Materials
- External Links
- Intellectual Property
- Privacy Policy
- Dispute Resolution & Governing Law
- Modifications to These Terms
- Accessibility
- Contact Information
SECTION 1
Acceptance of Terms
By accessing or using the Southside Plumbing website (southsideplumbing.com), scheduling service, or otherwise interacting with our business, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, customers, and anyone who accesses or uses our website or services.
If you do not agree with any part of these terms, you should not use our website or services. Your continued use of the website following any changes to these terms constitutes acceptance of those changes.
These Terms and Conditions should be read together with our Privacy Policy, which describes how we collect, use, and protect your personal information.
SECTION 2
Use License
Permission is granted to temporarily download one copy of the materials (information or software) on the Southside Plumbing website for personal, non-commercial viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify, copy, or create derivative works from the materials
- Use the materials for any commercial purpose or public display (commercial or non-commercial)
- Attempt to decompile, reverse engineer, or extract source code from any software on the Southside Plumbing website
- Remove any copyright, trademark, or other proprietary notices from the materials
- Transfer the materials to another person or replicate the materials on any other server
This license terminates automatically if you violate any of these restrictions and may be terminated by Southside Plumbing at any time. Upon termination of this license or your access to the website, you must destroy any downloaded materials in your possession, whether in electronic or printed format.
SECTION 3
Service-Specific Terms
Southside Plumbing is a licensed residential plumbing company serving the South Denver metro area, including Highlands Ranch, Lone Tree, Littleton, Castle Pines, and Centennial, Colorado. The following terms apply to plumbing services provided by Southside Plumbing:
Estimates & Pricing
We provide upfront pricing before any work begins. Estimates are based on the scope of work described at the time of assessment. If additional work is discovered during the course of a job, we will inform you of the additional cost and obtain your approval before proceeding. Final pricing may vary from estimates if the actual scope of work differs from the initial assessment.
Scheduling & Cancellation
Appointments may be scheduled by phone, text, or through our website. We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. We understand that emergencies happen and will work with you whenever possible.
Warranty & Guarantees
Warranty terms vary by the type of work performed and the products installed. Specific warranty information will be provided at the time of service. Manufacturer warranties on products such as water heaters, fixtures, and equipment are subject to the manufacturer’s terms and conditions. Southside Plumbing’s labor warranties are separate from and in addition to manufacturer product warranties.
Licensing
Southside Plumbing is licensed and insured in the State of Colorado. Our license numbers are PC.0001793 and MP.00188943.
SECTION 4
User-Submitted Content
When you submit content to Southside Plumbing — including reviews, testimonials, photos, feedback, or other materials — you grant Southside Plumbing a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display that content for business purposes, including on our website, social media accounts, and marketing materials.
You represent that any content you submit is accurate, does not violate the rights of any third party, and does not contain any material that is unlawful, defamatory, or otherwise objectionable.
SECTION 5
SMS / Text Message Program
Program Description
When you opt in, you may receive SMS and MMS text messages from Southside Plumbing at the mobile number you provide. These messages may include responses to service inquiries or quote requests, appointment scheduling and confirmations, technician dispatch and arrival notifications, project updates and follow-ups, feedback requests, and promotional offers or service specials.
Message Frequency & Rates
Message frequency varies. You can expect to receive up to 8 messages per month. Message and data rates may apply. Your mobile carrier’s standard messaging rates will apply to all messages sent to and from Southside Plumbing.
Important: Consent to receive SMS messages is not required as a condition of purchasing any goods or services from Southside Plumbing. You may schedule appointments or purchase services without opting in to text communications.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message from Southside Plumbing at 303-346-8426. After you text STOP, we will send one final confirmation message and no further SMS messages will be sent. If you wish to rejoin, text START to 303-346-8426 or sign up again through our website.
You may also opt out by contacting us at hello@southsideplumbing.com or by calling 303-346-8426 and requesting removal. Opt-out requests submitted via email or phone will be processed within one (1) business day.
Opting out of SMS communications will not affect your ability to schedule services or receive assistance through other channels.
Help
If you are experiencing issues with SMS messages, reply HELP to any message from us, or contact us at hello@southsideplumbing.com or 303-346-8426.
Carrier Disclaimer
Wireless carriers including AT&T, Verizon, T-Mobile, and others are not liable for delayed or undelivered messages. Message delivery is subject to your carrier’s network conditions and your device’s compatibility.
SMS Data Sharing
Opt-in data and consent information collected for our SMS program will not be shared with any third parties for their marketing purposes. We may share data with service providers who help us deliver SMS messages (such as our messaging platform), but those providers are contractually prohibited from using your information for any purpose other than delivering messages on our behalf.
SECTION 6
Disclaimer of Warranties
The materials and information on the Southside Plumbing website are provided on an “as is” and “as available” basis. Southside Plumbing makes no warranties, expressed or implied, and hereby disclaims all other warranties, including without limitation implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.
Southside Plumbing does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant or make representations concerning the accuracy, likely results, or reliability of the materials on our website or on any sites linked to this site.
Informational content on our website — including plumbing tips, guides, and educational materials — is provided for general informational purposes only and should not be considered a substitute for professional plumbing assessment by a licensed plumber.
SECTION 7
Limitation of Liability
To the fullest extent permitted by law, Southside Plumbing and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including damages for loss of data, profit, or business interruption — arising out of the use or inability to use the materials or services available through the Southside Plumbing website, even if Southside Plumbing has been notified of the possibility of such damages.
Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, some of these limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be lawfully excluded or limited.
SECTION 8
Accuracy of Materials
The materials appearing on the Southside Plumbing website may include technical, typographical, or photographic errors. Southside Plumbing does not warrant that any of the materials on its website are accurate, complete, or current. We may make changes to the materials contained on our website at any time without notice. However, Southside Plumbing does not make any commitment to update the materials.
Pricing, service descriptions, and availability information on our website are subject to change without notice and may not reflect the most current information. Please contact us directly for the most up-to-date pricing and availability.
SECTION 9
External Links
Our website may contain links to third-party websites or services that are not owned or controlled by Southside Plumbing. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
The inclusion of any link does not imply endorsement by Southside Plumbing. We encourage you to review the terms and privacy policies of any third-party sites you visit.
SECTION 10
Intellectual Property
All content on the Southside Plumbing website — including text, graphics, logos, images, photographs, icons, videos, and software — is the property of Southside Plumbing or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
The Southside Plumbing name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Southside Plumbing. You may not use these marks without our prior written permission.
SECTION 11
Privacy Policy
Your use of the Southside Plumbing website is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal information. By using our website or services, you consent to the practices described in our Privacy Policy.
For information about how we handle cookies, tracking technologies, your data rights under the Colorado Privacy Act (CPA) and other applicable laws, and how to exercise those rights, please refer to our Privacy Policy.
SECTION 12
Dispute Resolution & Governing Law
These Terms and Conditions and any disputes arising out of or relating to the use of the Southside Plumbing website or services shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.
Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Douglas County, Colorado, and the parties consent to the personal jurisdiction and venue of such courts.
Before initiating any formal legal proceeding, we encourage you to contact us directly to resolve your concern. Most issues can be resolved through direct communication, and we are committed to working with our customers in good faith.
SECTION 13
Modifications to These Terms
Southside Plumbing reserves the right to revise these Terms and Conditions at any time without prior notice. Changes will be posted on this page and the “Last Updated” date at the top will be revised. For material changes, we will make reasonable efforts to provide notice through our website or other appropriate channels.
By continuing to use our website or services after any revisions become effective, you agree to be bound by the updated terms. We encourage you to review this page periodically for the latest information on our terms.
SECTION 14
Accessibility
Southside Plumbing is committed to ensuring that our website is accessible to all visitors, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our site.
If you experience any difficulty accessing or navigating our website, or if you have suggestions for improving accessibility, please contact us at hello@southsideplumbing.com or call us at 303-346-8426. We welcome your feedback and will work to accommodate your needs.
SECTION 15
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Southside Plumbing
8101 Midway Drive
Littleton, CO 80125
Phone: 303-346-8426
Email: hello@southsideplumbing.com
Website: southsideplumbing.com
Licenses: PC.0001793 · MP.00188943


